My Cart


There will be a lot of changes to ensure the safety and health of our staff and clients. We are implementing additional standards to allow for the most stringent sanitation practices while still offering exceptional service.

Here's what your appointments will look like: 

  • We will be contacting you at the start of your service at the number on file to let you know we are ready for you to safely enter the shop. This means that you will not be entering or exiting with any other clients so as to maintain social distancing as best as possible. Please wait outside the stairwell or in your car so we don't have crowding at the entrance.
  • Please come on time and wearing a face mask. We will have some face masks available for clients that come without a face covering but please try to bring your own if possible.
  • You are required to show proof of full vaccination for any service that requires you to be unmasked.
  • Please wash your hands or use hand sanitizer as soon as you enter.
  • Your service provider will be wearing protective face wear during the service.
  • We ask that you keep talking to a minimum while your mask is off during a facial.​ Book here for your next appointment.
  • We will be doing touchless and cashless checkouts so please update your card information in Vagaro.
  • We’ve felt a tremendous amount of support from clients, friends and family asking how they can assist us during this difficult time of transition. If you would like to support us, the best way to do that is with a gift card purchase (help now- see us later!).
  • For those of you who shop our retail products - we’ve got you covered. Please email us at any time and we'll get those products to you. 

Should you have any questions about our new protocols - or need advice on how to save the skin on your hands from all the washing! - feel free to get in touch with us at and stay tuned for updates and tips on our Instagram page.

You are with us and we are with you - we’ll get through this together!
With love and kindness,
Katrina and the Cake Team